Client Services
Questions, thoughtfully answered.
From delivery to authenticity, every detail is handled with care.
Orders
Browse our collection, add your items to cart, then proceed to checkout.
Tracking details are emailed once your order ships.
Contact us as soon as possible if you need to request a change or cancellation.
We accept major payment methods shown at checkout.
Shipping & Delivery
Yes. International shipping is available to select destinations.
Delivery times vary by destination and shipping method.
Expedited shipping may be available at checkout.
Duties and taxes may be charged separately on international orders. See our Shipping & Delivery for details.
We ship with trusted carriers based on destination and delivery service.
No. Please use a valid residential or business address.
Returns
Eligible returns are accepted within the return window stated in our Returns Policy.
Contact customer care with your order number to begin a return.
Return shipping responsibility depends on the reason for return.
Approved refunds are typically processed within 5 business days.
To exchange an item, please place a new order and return the original if eligible.
Contact us within 7 days of delivery with your order number and photos.
Authenticity
Yes. Every item is carefully reviewed for authenticity.
Each item is reviewed and verified through our authentication process before being offered for sale.
Yes. Each order is inspected before shipment to ensure it reaches you as described.
Original packaging and accessories vary by item.
Product Details
Please review the size information on each product page before ordering.
Condition varies by listing and is shown on each product page.
Product condition details are listed on each item page.
Please review all photos and descriptions carefully, as details may vary by item.
Gifting
Yes. Gift cards are available for purchase on our Gift Card page.
Select orders may be suitable for gifting, depending on the item and packaging.
Gift-ready packaging may be available for select orders.
Gift cards can be used toward eligible purchases on our website.
Client Care
Yes. Our team is happy to assist with product, sizing, and order questions before purchase.
Please contact our client care team using the details provided on our Contact page.
Yes. Our team can assist with sizing, product details, and order questions before purchase.
Please include your order number and any relevant details.